In order to help you capitalize on the full potential of coupons, we are thrilled to announce the release of the improved Discount Codes, an important part of the Regiondo booking system. This updates brings new design and multiple usability improvements, lets you automatically generate discount codes, use quick filters and much more! Let’s take a closer look at the recent improvements to understand how your business can benefit from them.

Discounts aren’t just about reducing prices; they are a powerful tool to drive growth in your business. Beyond increasing conversions, they can raise your average cart value, foster customer loyalty, and improve overall conversion rates. Read our article to learn more about the benefits of discount codes. 

New look and feel

The redesigned Discount Codes section can still be accessed right from the main menu (Dashboard → Coupon Codes). In this section you can create a new discount code, view the list of the existing ones, filter or search for discount codes, and export or import them. Enjoy the look and feel familiar to you from the Booking Management section.

Note: In this update only experience products are supported. Discount codes can’t be applied to bundles, add-ons, and value vouchers. Their values are also ignored when calculating percentage discounts.

Types of codes

In the new Discount Codes, we are introducing two types of discount codes: Simple and Advanced (Buy X Get Y). You are already familiar with the simple discount codes: they are the codes that can be redeemed during checkout. In this update, only simple codes can be used in Regiondo; advanced codes will be available in the next versions – stay tuned!

Automatic code generation

In this update, you can create your own discount codes or generate random ones. Moreover, you can automatically generate up to 1,000 discount codes in bulk to streamline your processes and save time! To do it, click “Autogenerate”, choose the required amount of codes and a general prefix (e.g., WinterDiscount2024”).

Discount rules and validity

In order to create discount codes, you need to configure the settings which might be familiar to you from the previous versions. Here you can set discount rules: use percentage or fixed amount discounts, choose discount per ticket or per cart, arrange limited/unlimited redemptions, and apply discount to all or specific products. Additionally, you can define the redemption period during your customers can redeem the code and the event period during which the discounted activities take place.

Discount codes overview

Overview

In the new version, we made it much easier to navigate and filter the list of your discount codes. In the table, you get a quick overview of the code name, event period, discount type, discount amount, number of redemptions, product validity and discount status. You can create a customized view of the discounts by drag-and-dropping the columns in your preferred order. It’s also easy to activate or deactivate selected discount codes in a few clicks!

Filter your discounts

With this update, we have introduced discount statuses, which can help you clearly see the validity of your discount codes. The discount codes can be Activated, Deactivated, Expired and Redeemed. If you would like to display only one category of discounts (for example, only activated), you can use the quick filters that can be found on the right of the page.

If you would like to use more advanced filters for your discount codes, press “All filters”. Here you can set the discount rules and validity to look for the discounts you need. “Save for the next session” option will help you save your filter configuration, which can be helpful if you are constantly using it to find your codes.

Search for discounts

In this version, we have also improved the discount search: you can quickly search for the discount names or prefixes and see the results right away!

Import and export

In the Discount Codes section, you can easily import your existing discount codes to the system. In order to do it, Press “Import”, download template in the .XLS, .XLSX or .CSV format, fill out the templates with your discount code information and upload them to the system.

If you would like to export your discount codes or the information about the customers redeeming them, press “Export” and download the data in the XLS format.

What’s next?

Stay tuned! In the next versions we are going to introduce Advanced discount codes, which help you promote and sell specific products by using discounts.

The post Unlock the Full Potential of Discount Codes with the Latest Updates appeared first on Regiondo.

The three pioneers

If you’re reading this article, chances are you’re already familiar with Regiondo. Based in Munich, we launched in 2011 as a B2C marketplace dedicated to experiential travel. Over the years, we’ve successfully contributed to the digitization of the T&A market in German-speaking countries and established a strong presence that spans from Spain to Greece, which led us to open three international offices in Sibiu, Romania; Nice, France; and Milan, Italy. Today, more than 6,000 tour and activity providers use our booking system to sell tickets online, manage reservations and connect with the major distribution channels. Thanks to the love and support of our customers, we’re proud to be recognized as the European leader in the ResTech industry.

On the other side of the world, Australian-based Rezdy is making waves with its disruptive approach to reservation technology. Its highly acclaimed booking software and channel manager has earned the company significant recognition and a formidable reputation in the Asia-Pacific region.

Completing the trio is Checkfront, a Canadian software provider that has made significant strides in streamlining online bookings for businesses in the leisure industry. Since launching in 2010, Checkfront has grown into an innovative tech powerhouse with a strong foothold in the North American market.

Each of these companies brings to the table not only the regional expertise developed in their respective markets, but also their innovative solutions, resulting in a combination of knowledge and technology that is unprecedented in the T&A landscape.

Why Regiondo, Checkfront and Rezdy are joining forces

The motivation behind the partnership between Regiondo, Checkfront and Rezdy is rooted in the shared ambition of each company to expand its influence on a global scale and drive the digitalization of the tours & activities market worldwide.

Let’s take a quick step back. In 2019, Regiondo became part of Jochen Schweizer mydays Group, the leading player in the experience gifts sector for the DACH area. Over the past few years, our company has experienced exponential growth thanks to a surge in demand across Europe. With two-thirds of our current customers coming from non-German-speaking markets, it became clear that the path towards internationalization was an inevitable yet promising course to follow. This is where Checkfront and Rezdy come into the picture.

“Our goal is to create something greater than what any of our individual businesses could achieve alone,” explains Rezdy CEO Chris Atkin. 

Expanding Regiondo’s operations on a larger scale has several advantages. First, it provides a broader customer base, thereby increasing potential revenue. Second, it encourages the exchange of ideas and best practices across different markets and cultures, which in turn leads to innovation. Finally, it promotes risk diversification – if one market faces a downturn, the others can provide a buffer. 

By joining forces with Checkfront and Rezdy, we are able to pool our resources and know-how to create an entity with a global footprint. Together, we can develop even better solutions for our customers and truly make an impact on the T&A industry. 

However, as Oliver Nützel, CEO of Regiondo, points out, “Jochen Schweizer and mydays will continue to be our valued partners and important distribution channels within the Regiondo Channel Manager, while Regiondo customers will continue to benefit from the additional reach that this cooperation brings”.

The impact on the global T&A industry

The partnership between Regiondo, Checkfront and Rezdy promises to be a transformative event. By teaming up with two of the most dynamic companies in the industry, we’ve reached a critical mass of people and resources that will allow us to make a significant impact on a global scale.

We’re confident that this collaboration will accelerate the digitization of the T&A industry worldwide. Individually, each of these companies has already made significant progress in driving digital adoption in their respective markets. As a united front, we are now uniquely positioned to push this process even further. With our combined strength, capabilities and established user bases, we can develop innovative products that make it even easier to run a tour and activity business.

“We believe our companies complement each other perfectly: we have great people, cutting-edge software, and a genuine passion for the travel industry,” says Jason Morehouse, CEO of Checkfront.

Benefits for our customers

One of the key benefits of the partnership is the pooling of knowledge and resources: in fact, Regiondo, Rezdy and Checkfront all bring a deep understanding of their respective markets. As a result, tour and activity suppliers can expect more robust, globally informed solutions without losing the local relevance they’ve come to appreciate.

In particular, Regiondo will continue to operate as its own brand, leveraging its knowledge of the European market to provide personalized support to each of its partners.

“The success of our customers remains our top priority,” emphasizes Oliver Nützel, CEO of Regiondo. “The current management team, consisting of Yann, Jan and I will continue to drive Regiondo’s growth with full commitment.”

Customers can also look forward to a broader range of tools and features thanks to the combined capabilities of the three technology giants. In addition, our joint partner channel networks will help T&A vendors reach a broader audience and increase their visibility in different geographic markets.

In other words, while this is an exciting phase of development and expansion for Regiondo, Checkfront and Rezdy, the focus on providing world-class customer support at a local level remains unwavering.

Conclusion

The partnership between Regiondo, Checkfront and Rezdy is a major milestone in the history of the T&A industry. The collaboration between these three established players brings together a wealth of knowledge, resources and market expertise, promising a wave of innovation and enhanced service for clients.

The future looks brighter than ever for Regiondo. As we embark on this new chapter, we remain committed to supporting our customers and driving the digital revolution in every corner of the world. To be informed regarding the latest developments of our booking system, don’t forget to subscribe to our newsletter. If you’re interested in learning more about how Regiondo can help your business thrive, request a free demo with one of our consultants.

The post Regiondo, Checkfront, and Rezdy Join Forces to Transform the Restech Landscape appeared first on Regiondo.

For over a year, we have been upgrading our customers to the new and improved React booking widget experience and received a lot of positive feedback. Today we are ready to announce the end-of-support (EOS) and end-of-life (EOL) for iFrame booking widgets. We hope that this timeline will help you plan accordingly, ensure there are no interruptions to your day-to-day operations and adjust your timeline to accommodate support through the peak holiday season.

React widget helps you convert more visitors into paying customers and make the booking process as quick and painless as possible. Widget migrations can sound like a vague, confusing task—but it doesn’t have to be! Luckily, we have prepared a step-by-step guide for migrating to your booking widget with as few risks as possible. Let’s take a look at what React widget is and how it can help you improve your business.

iFrame Widget: What’s Next?

From June 1, 2023 Regiondo will no longer provide technical support for iFrame widgets. From December 1,2023, iFrame widgets won’t be available in the Regiondo dashboard anymore. Therefore, we strongly recommend all our customers to immediately switch to React widget and enjoy a better booking experience.

React Widget Availability Schedule

React Booking and Catalog widgets, the most important and popular widgets among our customers, are already available directly in the widget editor. The new ticket button and calendar are going to be released in Q3 2023. Review widget and cart widgets are currently under assessment; until then, you are free to use iFrame alternatives.     

What is React widget?

React JS is a JavaScript library that is used for building modern & responsive user interfaces, websites and applications. This technology has already become mainstream and is used by several big companies including Meta, AirBNB, DropBox, Tesla Motors, Walmart and many others. Pretty good company to keep, don’t you think?

Here are some advantages of React booking widget over iFrame:

• Enjoy modern design and high performance
• Increase your organic traffic thanks to a better ranking on Google
• Experience mobile-first approach and fast loading time
• Develop your partnerships via SubID
• Keep an eye on your business with Google Analytics 4
• Support for Google Pay and Apple Pay (coming soon)
• Priority support

React Widget examples

We have collected examples of our happy customers successfully switching to React widget. The new widget helps you convert more visitors into paying customers and make the booking process as quick and painless as possible. Check it out!

Booking Widget

Catalog Widget

How to switch to React Widget?

In order to switch to React widget, you will need to replace the current iFrame code integrated on your website with the new React code. The migration process will look different depending on how many changes are being implemented. However, there are a few steps that are almost universal when migrating to a new widget:

1. Plan the migration well ahead of time to minimize hiccups. The implementation might take several days (for example, if you have a booking widget implementation and a lot of products/languages).
2. Go to Widget Editor and set up your new React widgets. If you are not able to do it on your own, don’t worry! Contact our technical support team and let us know you would like to migrate. Our experts will be happy to help you switch to React booking widget seamlessly and make your online business successful!
3. Evaluate your metrics for several months after the migration to see what kind of results you’re getting and if anything still needs to be fixed.

Does migrating a website impact SEO?

The short answer is yes. Migrating to a new widget will impact your visibility in search engines. But it’s usually for the better, because React-based widget is much more SEO-friendly, responsive and quick. Preparing the migration plan will lower the chances of negatively impacting your rankings.

Talk with our experts about SEO migration requirements that should be used during the migration process. These items will help keep your SEO right where it should be.

Use our free SEO Grader tool to check your website SEO. If you’re looking to create a new website, look into Regiondo’s Website Builder. You don’t have to be a web designer to make a professional-looking website you love: Regiondo will help you. Get in touch with us to learn more!

The post 7 reasons why you should switch to React Widget appeared first on Regiondo.

Today we couldn’t be more excited to announce we’re starting a series of important refactoring updates which will bring new usability improvements and make your booking experience easy, fast, and enjoyable. Today’s update is about one of the most frequently used parts of our platform – Booking Management, which includes several pages, such as Booking Overview, Participant List, Import Bookings, and Booking Detail Page.

The new Regiondo experience is simpler, more modern, responsive and intuitive. We have been focusing on making the platform more user-centric and improving navigation, so that all important information is clearly visible and can be instantly accessed. A new, streamlined search experience will make it much easier to look for bookings and reservations, while quick actions and customizable columns allow you to view and manage your bookings more efficiently. Let’s delve a little deeper into all the new features and improvements and see what it means for your personal booking experience.

All Bookings in One Place 

When managing bookings, speed and efficiency is above all. Previously, important booking-related information could be found on separate pages. With this update, you can view your bookings, find all important details and perform typical actions from a single Booking page. Here you can switch easily between your booking and participant list, redeem product vouchers directly, add or import new bookings, and much more.

You can also notice this change in the menu navigation: “New Booking”, “Attendee list” and “Redeem product voucher” are now a part of a larger “Bookings” section, making it easy and intuitive for you to navigate through your bookings.

This update improves navigation and allows you to focus on the most important information at a glance.

If you don’t have any bookings yet, it is now easier to start importing or adding your bookings from scratch.

Booking List Improvements

More customization & flexibility

In this release, we made booking and participant lists more customizable to match unique needs of our diverse customers. From now on, you can sort the columns in the list simply by drag-and-dropping them in your preferred order. It is up to you to prioritize the most important information!

Apart from that, you can select the columns to display in the Booking list to create your unique personalized view and hide any information you do not use.

New columns: Booking number, Check-in status and Notes

We have introduced new columns to the Booking List for you to have a clear look at all the important information on one screen:

• Booking number. Previously the booking number could only be seen on the booking page.
• Notes. The notes in the list are marked with a special icon. If you’d like to read the note, just point your mouse cursor to it. Alternatively, you could also read the note by opening the booking page.
• Check-in status. Check-in is a useful feature that helps you register guests upon their arrival, create reports and collect valuable insights. With check-in status, you can quickly see the booking progress and take quick actions if needed.

Quick filters

In tour operator business, it is important to be able to act fast, especially when you are on site. Whether you are a guide organizing a city tour or a winery, you need to be able to access and perform typical actions quickly and efficiently. This is why we have introduced “quick filters”, which are designed to help you run your business smoothly.

Quick filters are displayed right above your booking and participant list and help you filter your reservations based on the most frequent case scenarios. By using quick filters, you can save your valuable time and access the information easier. However, if your search is more specific, you can still use the “All filters” button to access advanced parameters.

Quick filters for Booking list:

• Bookings for today
• Bookings for tomorrow
• Unpaid bookings
• Action is required.

Quick actions for Participant list:

• Participants for today
• Participants for tomorrow

Save filters

Often using filters to find a specific booking or participant? You can now save filters and sorting combinations for future use! If you have filters you use frequently, filter saving will be a handy, time saving shortcut.

Note:

Filter saving is a cookie-based setting, which can only be saved on the device you are currently using. Make sure you accept the cookies before saving the filter.

Easy booking search

With improved booking search, you can find your reservations faster. Start typing your search query to look for a specific customer or booking: no need to enter the complete name!

Check-In All

To save your valuable time, we’ve added a quick way to check-in all registered participants from a specific booking directly from the booking list! Just click “Check-in all” button next to the specific booking to approve all participants.

UI Improvements

Smooth scrolling experience

In the Booking and Participant lists, there is lots of information and columns to display. Previously it was easy to get lost among multiple bookings when scrolling the table horizontally. With the new release, our tables always stick to the first columns with important booking information such as order or name, so that this information is always visible when scrolling.

Accordion structure

In this update we’ve introduced accordion structure to highlight more important information of each section and reveal more details with a click. Thanks to this structure, it’s easy for you to navigate fast to the relevant information and choose to display more if needed.

Better visibility for manual confirmation pending

When managing bookings with manual confirmation, you have multiple days to confirm or decline them. In the updated booking page, we have decided to encourage you to take this action by highlighting this action and de-cluttering the view, so that it is difficult to miss.

Booking statuses

Booking statuses (e.g., confirmed, cancelled, reservation, etc.) displayed in the Booking list now have different colors. This update will let you differentiate between statuses easier and take corresponding actions faster.

Other improvements

Imported Bookings

From now on, it is easier to use imported bookings in Regiondo. The bookings you have imported have the same properties and features as normal bookings, they can also be filtered or modified. Upon the import, the bookings trigger typical customer reminders, tax invoices and sales receipts.

Display redeemed vouchers

With this update, it’s easier to view the number of redeemed vouchers. Just open the voucher booking page to see how many tickets have already been redeemed.

Edit customer data before booking confirmation

Previously you could only change the customer data after you confirmed the booking request, which may have led to certain issues (e.g., the customers who provided incorrect contact details may not have received email notifications about the booking). With this update, you can modify the customer data manually before accepting the booking.

Discontinued (End of Life) Features

Propose Alternative Appointment

Previously you could use “Alter booking” feature to change the product or propose an alternative to this appointment to your customers.

In the new version, you can still change the time and date of your booking and send an automated email to your guest right on the booking detail page. However, at the moment it is not possible to change your product or suggest another alternative appointment from this section. We are planning to support this feature in the future, stay tuned!

Calendar view

Previously you could access a calendar view on the Bookings page. With this release, we are discontinuing this feature and encourage you to use our powerful dashboard calendar instead of maintaining multiple ones.

Overbookings

Overbookings are not displayed in the booking grid and booking detail page anymore. We are planning to improve the overbooking display in the dashboard calendar in our next releases.

If you’d like to learn more about our End of Support and End of Life Schedule, please visit our knowledge base

Webinar: New Booking Management

Would you like to see the new Booking Management system in action? Watch our on-demand webinar! In this video, our expert guides you through main improvements and showcases new features.

More updates to come!

As mentioned before, this is just the first episode of the series of important refactoring updates designed to revolutionize your booking experience. However, none of this would be possible without your continued feedback and support. We would like to thank our loyal partners and customers for being the heart of Regiondo community and inspiring us to be the best booking platform in Europe!

The post Regiondo Major Update: Re-Imagined Booking Management appeared first on Regiondo.

Payout Reports 

At Regiondo, we are committed to helping you grow your business and gain a clear overview of your finances. This is why today we are excited to present Payout Reports, a special section of our booking system where you can view, analyse and filter your received, pending or upcoming payouts. 

View the list of payouts 

The new Payout report can be accessed right from the main menu (Reports – Payout reports). In this section you can see your total balance and the list of payouts, including the payout amount, payout status (Paid, Unpaid or In transit), payout ID, initiated date and estimated arrival of your payout.  

Filter your payouts 

Regiondo also makes it possible to filter your payouts based on several criteria: 

• Initiated date: Choose a range of dates for the payout transfer. 
• Estimated arrival: Choose a range of dates for the expected payout receipt. 
• Payout status: Select to display only Paid, Canceled, Failed payouts or Payouts in Transit.   

See payout details 

Click on the selected payout to access the Payout Detail page. Here you can see general information about the payout (payout amount, date, ID and statement descriptor), the bookings included in this payout, as well as different payout operations (Payments, Payment refunds or Offline booking fees).

Use filters to refine your payouts: 

• By type: Payment, refund, payment refund or transfer
• By time range of transaction 

What’s next? 

Here are some of the features that are going to be added to the Payouts in the next versions: 

• Ability to view your Stripe connect account status 
• Display of funds in transit and the amount of future payout 
• Search bar on the payout detail page 
• Export payout data in different formats (XLS, XLSX, CSV) 
• Payout receipt available for download. 

Connectivity 

We’ve relaunched and re-organized all tools and features related to Regiondo API in the new Connectivity section! Check out what’s new below. 

All API tools in one place 

The new Connectivity section that can be accessed directly from your dashboard includes three tabs: Webhooks, API Configuration and Zapier Integration, which makes it easier for you to find all important tools for API connections in one place. Previously you could find those tools separately under Shop Configuration or Marketing sections. Additionally, we have updated the look and feel of this section, improved accessibility and UI.  

API Configuration 

On the API configuration tab, you can find existing functionality required to use Regiondo API. Here you can generate, regenerate or delete your API key. 

Zapier Integration  

On the Zapier Integration tab, you can generate Zapier key and follow our guide to connect to Zapier and start automating your tasks.  

Webhooks 

On the Webhooks tab, you can set up your own webhooks in order to allow Regiondo to exchange information or events with your third-party system. When creating a webhook, you can choose its name, trigger type, header key, header value and payload URL. Here you can also view the list of your webhooks, edit or delete them.  

New Action Logs 

As you may know, Regiondo is now undergoing a series of important refactoring updates which are designed to bring new usability improvements and make your booking experience even better. In the upcoming months, you will witness more and more sections of our booking system gradually getting a new look and feel.  

During this transition phase, you will be able to access two action logs. The older (existing) action log will display all the changes made in the sections of the booking system that haven’t been updated yet. The new action log will log all activities from the updated sections with a new design (e.g., Payouts). At the end of the transition phase, once all sections are updated, the old action log will be officially replaced with the new action log.  

You can find both action logs in the main menu (Settings – Action Logs and Settings – Action Logs-new). Let’s see how the new action log looks like and which exciting new features it brings!  

View the list of action logs 

In the New Action Log, you can find the list of the changes made in the updated sections of Regiondo booking system. Here you can view the action name, the user who made the change, as well as time and date of the action. In this new section, you can enjoy the brand-new responsive design and customize the order of the columns by drag-and-drop.  

Each separate action log opens in an overlay window, which improves speed and makes it more comfortable to navigate through actions.  

Filter by date 

In order to find the required action logs faster, you can easily filter them by date and save your choice for future sessions. This feature was added based on the direct feedback from our users and customers.  

The post Regiondo Updates: Introducing Payout Reports, Connectivity and New Action Logs appeared first on Regiondo.